Frequently Asked Questions

Our rental pricing is straightforward. Basic models are $50 per month for either side-by-side or stackable units. Premium models are $75 per month for newer, more efficient machines. This includes free delivery and installation, all maintenance and repairs, same-day support when possible, and a 7-day full refund guarantee. No hidden fees, no upfront costs, no long-term contracts.

Yes! If you prefer to schedule installation before subscribing, simply send us an email at book@lavash.rentals and we'll arrange a convenient time for your installation.

We offer a full refund within 7 days after installation. If you're not completely satisfied with your washing machine, simply contact us within this period and we'll arrange pickup and provide a complete refund.

Absolutely. We utilize enterprise-grade security measures with big tech security expertise. All personal information and payment details are encrypted and protected using industry-standard security protocols to ensure your data remains safe and private. Our system underwent a thorough testing with security tools.

For most situations, rental offers better value:

You save $600-1,500+ in the first year alone!

Your monthly rental includes everything: professional delivery and installation, all repairs and maintenance, same-day service when possible, replacement if machine can't be repaired, customer support via phone, text, or email, and free pickup when you cancel.

Yes, our rental terms are flexible. There's a minimum commitment of 3 monthly payments, then you can cancel anytime with 30 days notice. Pickup is free and we'll arrange it at your convenience with no cancellation fees or hidden charges. Perfect for temporary housing, students, renters, or anyone who wants flexibility.

All repairs and maintenance are included in your rental. We respond quickly when you contact us by text, email, or call (text is preferred due to many call spammers nowadays). We aim for same-day repairs when possible, with all parts and labor included. If we can't fix it quickly, we'll replace it. You won't go more than 72 hours without a working machine.

We work around your schedule with standard installation usually within 24-48 hours. Same-day service is available for urgent needs when possible. We offer flexible scheduling including evenings and weekends. Professional installation includes all connections and testing. We understand you need your laundry solution quickly, especially if you're moving or your current machine has broken down.

We offer washing machines in two configurations, available in both basic and premium options:

Basic Models: We use reliable Kenmore, Whirlpool, Maytag and similarly built older machines because they are built reliably and have proven durability.

Premium Models: Newer machines with more advanced washing features and greater energy efficiency. Premium machines are ENERGY STAR certified or equivalent for maximum efficiency.

Configurations Available:

Side-by-Side: Washer and dryer sit next to each other, easier loading and unloading, great for families with kids.

Stackable: Dryer stacked on top of washer, perfect for small spaces and ideal for apartments and condos.

All machines have all knobs working and are in complete working condition.

Most homes in Alberta are already set up, but here's what's needed:

Required:

• Hot and cold water connections
• Drainage (floor drain or sink)
• Electrical outlet (standard 110V for washer, 240V for electric dryer)

We Handle:

• All standard connections and hoses
• Machine leveling and testing
• Basic electrical connections

Don't worry if you're unsure - we'll assess during delivery and let you know if any additional work is needed.

Absolutely! Energy efficiency is a priority. Our premium machines are ENERGY STAR certified or equivalent models that use 25% less energy than conventional machines and 33% less water usage, which is great for Alberta's water conservation. They feature modern HE (High Efficiency) technology and are optimized for cold water washing to save up to 90% on heating costs. This means lower utility bills and a smaller environmental footprint for your household.

Yes! We provide free delivery throughout Alberta's major cities:

Calgary Area:

• All Calgary neighborhoods (downtown, NW, NE, SW, SE)
• Airdrie, Cochrane, Chestermere, Okotoks

Edmonton Area:

• All Edmonton areas (north, south, east, west, downtown)
• St. Albert, Sherwood Park, Spruce Grove

Red Deer Area:

• Red Deer city and surrounding areas

No credit check required, just a credit or debit card is needed for the rental.